Download Help

Stillora / Download Help

Your resources.A clear way to get started.

Need help finding, downloading, or opening your Stillora files? Start with the steps below, or go straight to the issue you’re having.

Three simple steps

Find your files.
Save them. Open and begin.

  1. Find your download instructions.

    Check the instructions provided with your order for your download link. If you received a download email, use the link in that message.

    Keep your order confirmation handy in case you need help locating your purchase.

  2. Save your resources.

    Open the download link and save the files to your device. Let each download finish before opening it.

    A folder named “Stillora” can help you keep the three resources together and find them again.

  3. Open a PDF and start.

    Open the saved file with a PDF reader on your phone, tablet, or computer.

    Begin with the Stillora Mind Reset Guide. You can write your exercise answers in a notebook.

Check your bundle

Three resources.
One connected system.

Your purchase includes access to all three resources below. If one is missing or you received the wrong file, contact us with your order details.

  • 01 Stillora Mind Reset Guide
  • 02 Stillora Clarity Toolkit
  • 03 Stillora 21-Day Reset Challenge

Let’s work through it

A few common questions.
A clear next step.

I can’t find my download email or instructions.
  • Check the inbox for the email address you used at checkout.
  • Search for “Stillora” and your order number, if you have it.
  • Check your spam, junk, and promotions folders.
  • Review your order confirmation for any download instructions.

If you still can’t find access to your files, contact us with your order number and the email address used for the purchase. If you entered the wrong email address, mention that in your message.

The download link won’t open or says it’s unavailable.

Open the original link provided with your order in your device’s web browser. If you copied the link, make sure you copied it in full.

Check your internet connection and try again. If the message says the link has expired or reached a download limit, contact us with your order details and the exact message you see.

You don’t need to buy the system again to ask for help with an existing purchase.

I downloaded a file, but I can’t find it.

Look in your device’s Downloads folder, your browser’s download list, or the Files app on your phone or tablet. You can also search your device for “Stillora” or a PDF filename shown during the download.

If the file only opened in a preview, use the download or save option to keep a copy on your device.

The PDF is blank, incomplete, or won’t open.
  • Check that the download has finished.
  • Try opening the saved file in a PDF reader instead of an email preview.
  • If the file still doesn’t open correctly, download a fresh copy using your original link and a stable internet connection.

If the issue continues, tell us which resource is affected, what device you’re using, and what happens when you open it. A screenshot of the error can help.

Can I use the resources on my phone or tablet?

Yes. You can open the PDFs in a PDF reader on your phone, tablet, or computer. On a smaller screen, zoom in or rotate your device if that makes the page easier to read.

Keep a notebook nearby if you want to complete the exercises while reading on your device.

I can’t type my answers into the PDF.

You don’t need to type directly into the files to use the system. Follow the prompts and write your answers in a notebook.

Some PDF readers offer annotation tools, but you can complete the exercises without using them.

One of the three resources is missing.

Review the download instructions and any file links provided with your order. Compare the resource names with the three listed above.

If one is still missing, contact us with your order number, purchase email, and the name of the resource you couldn’t access.

Still need a hand?

Tell us where you’re getting stuck.

Use our contact page and include the details below so we can identify your purchase and understand the issue.

  • Order number, if available
  • Email used at checkout
  • A short description of the problem
Contact Stillora

For file issues, include your device and the affected resource. Never send your password or full payment card details.